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Policies & Forms

BCSP’s Commitment to Fairness and Impartiality

The Board of Certified Safety Professionals (BCSP) is committed to maintaining impartiality in all aspects of its operations, ensuring the objectivity of its credentialing activities, and managing conflicts of interest in accordance with established policies and procedures.

To promote transparency, the policies and procedures below are available for review. These documents provide the framework for BCSP's credentialing activities and outline the principles, requirements, and processes used to ensure decisions are made fairly, consistently, and impartially.

BCSP's Feedback and General Adverse Complaint/Appeal Process

Complaint Filing Process - General Credential Activities  >

Appeal Filing Process – Adverse Credentialing Decisions

Appeal Filing Process – Criminal Convictions Denial and Professional License/Credential

Complaint Filing Process - Alleged Ethics Violation Against a Credential Holder

Complaint Filing Process - Misuse of BCSP Credential Registered Titles and Acronyms

Policies

Appeals Policy

BCSP Bylaws (PDF)

BCSP Code of Ethics (PDF)

Criminal Convictions and Actions Against Professional License and Credentials Policy

Disciplinary Action Policy

Non-Discrimination Policy

Test Accommodations

Unauthorized Use of Credentials and Other BCSP Protected Materials Policy

Forms

Criminal Conviction and Professional Registration, Certification, or License Information Form

Ethics Violation and Unauthorized Use Complaint Form

Complaint Filing Process for General Credential Activities

General credentialing activities are BCSP's routine administrative and operational processes related to the management of certification programs and credentialing services. These activities may include, but are not limited to, application processing, eligibility determinations, examination administration, renewal processing, administrative reviews, and other actions taken in accordance with BCSP policies and procedures.

General credentialing activity complaints do not include matters involving alleged violations of the BCSP Code of Ethics by a credential holder or the unauthorized use or misuse of BCSP credentials, trademarks, logos, or other protected materials. These matters are reviewed under separate complaint processes and policies.

Filing a Complaint
Individuals wishing to submit a complaint regarding a general credentialing activity must complete the online Adverse Credential Activities Form and submit it within thirty (30) calendar days of the activity or action of dissatisfaction.

The Complaint Form requires the following information:

  1. Name of the complainant and BCSP Customer ID number, if applicable.
  2. Contact email address and other relevant contact information.
  3. A detailed description of the complaint, including the specific activity, decision, or action of dissatisfaction.
  4. Any supporting documentation or information relevant to the complaint.

BCSP Review Process
Upon receipt of a complaint, BCSP will:

  1. Acknowledge receipt of the complaint.
  2. Review the complaint to determine whether it falls within the scope of a general credentialing activity complaint.
  3. Conduct any investigation or fact-finding deemed appropriate.
  4. Provide a written response to the complainant within thirty (30) calendar days of receipt of the complaint.

If additional time is required to complete the review, BCSP will notify the complainant in writing and provide an anticipated response date.