Policies & Forms
BCSP’s Commitment to Fairness and Impartiality
The Board of Certified Safety Professionals (BCSP) is committed to maintaining impartiality in all aspects of its operations, ensuring the objectivity of its credentialing activities, and managing conflicts of interest in accordance with established policies and procedures.
To promote transparency, the policies and procedures below are available for review. These documents provide the framework for BCSP's credentialing activities and outline the principles, requirements, and processes used to ensure decisions are made fairly, consistently, and impartially.
BCSP's Feedback and General Adverse Complaint/Appeal Process
Complaint Filing Process - General Credential Activities
Appeal Filing Process – Adverse Credentialing Decisions
Appeal Filing Process – Criminal Convictions Denial and Professional License/Credential
Complaint Filing Process - Alleged Ethics Violation Against a Credential Holder
Complaint Filing Process - Misuse of BCSP Credential Registered Titles and Acronyms
Policies
Criminal Convictions and Actions Against Professional License and Credentials Policy
Unauthorized Use of Credentials and Other BCSP Protected Materials Policy
Forms
Criminal Conviction and Professional Registration, Certification, or License Information Form
Appeals Policy
An appeal procedure is available to any status holder (applicant, candidate, or credentialed individual) who wishes to request reconsideration of an adverse decision affecting certification/recertification status. The appeal process is designed to ensure fairness, consistency, and impartiality in accordance with BCSP requirements and ISO/IEC 17024 standards. Failure to submit an appeal within the required timeframe constitutes waiver of the right to appeal.
Scope
This policy applies to appeals related to general credentialing activities, including but not limited to eligibility determinations, recertification decisions, and administrative actions. Complaints pertaining to criminal convictions, ethics, and disciplinary matters are handled under separate procedures and are not governed by this policy.
Submissions
Appeals must be submitted through the designated BCSP submission process (e.g., official web form). All submissions are routed to the Governance Department for intake, logging, and initial review. Appeals must be submitted within the established timeframe from the date of the adverse decision.
General Process Overview
The appeal process includes intake, validation, review, recommendation, and final determination. Detailed operational steps are maintained in the internal procedure for General Credential Activity Complaints and Appeals. The Governance Department is responsible for intake, tracking, and coordination of appeals. BCSP staff who were involved in the original decision will not be part of the appeal review. Appeal activities are conducted to ensure impartiality, objectivity, and fairness.
Review and Decision-Making
Appeals are reviewed by a designated internal Appeal Committee composed of cross-functional leadership. The committee evaluates whether established policies and procedures were followed and whether new information supports reconsideration. A recommendation is provided to designated decision authority, which issues the final determination.
Timeliness and Communication
BCSP acknowledges receipt of appeals and provides written notification of outcomes. Appeals are resolved in a timely manner, and status updates are provided if delays occur.
Documentation and Records
All appeal activities are documented, including intake, review, supporting evidence, recommendations, and outcomes. Records are retained in accordance with applicable record retention policies.
Final Decisions
Decisions resulting from the appeal process are final. No further appeal is permitted once a final determination has been issued.
References
Related procedures include the General Credential Activity Complaints and Appeals Procedure and relevant certification and governance policies.